Everything you need to support customers

One platform. Every conversation.

From live chat to automated bots and a shared team inbox, OnChaty brings all your customer conversations together in one beautiful workspace.

Live Chat

Talk to your website visitors in real-time and turn conversations into customers with a fast, beautiful chat widget.

  • Customizable widget that matches your brand
  • Typing indicators, read receipts and file sharing
  • See what visitors are typing before they hit send
  • Mobile apps for iOS and Android

Live Chat

Is this available now?
O
Yes! You can start instantly 🎉

Chatbots & Automation

Build no-code bots that answer common questions, qualify leads and route conversations 24/7 — even while you sleep.

  • Drag-and-drop bot builder, no code required
  • Instantly answer FAQs and reduce ticket volume
  • Qualify and route leads to the right team
  • Seamless handoff from bot to human agent

OnChaty Bot

🤖
Hi! What can I help you with?

Shared Team Inbox

Bring every conversation into one collaborative inbox. Assign, tag and resolve together so nothing falls through the cracks.

  • One inbox for chat, email and social messages
  • Assign conversations and leave private notes
  • Tags, filters and saved replies for speed
  • See teammates typing to avoid double replies

Team Inbox

A

Anna · Pricing question

How much for 5 seats?

Open
M

Mike · Bug report

Widget not loading…

Pending

Knowledge Base

Let customers help themselves with a beautiful, searchable help center — and deflect repetitive questions automatically.

  • Publish articles with a rich, easy editor
  • Powerful instant search for customers
  • Suggest articles right inside the chat
  • Track what customers search for most

Help Center

Search articles…
📄 Getting started with OnChaty
📄 How to install the chat widget

And so much more

Every plan is packed with features designed to help your team move faster.

Real-time Analytics

Track response times, CSAT and team performance with live dashboards.

Canned Responses

Save and reuse your best replies to answer common questions in one click.

Visitor Insights

See location, page history and device to personalize every conversation.

Auto Translation

Chat with customers in their language with automatic message translation.

Triggered Messages

Proactively reach out based on page, time on site or visitor behavior.

Enterprise Security

SSO, role-based access and data encryption to keep conversations safe.

Ready to delight your customers?

Join thousands of teams using OnChaty to deliver exceptional support every day.